Payment Terms & Refund Policy
Last updated: July 07, 2026
Terms & Conditions
- Online payments are subject to applicable terms and conditions.
- User must provide accurate details and use authorised payment methods.
- Payment receipt is generated only after successful transaction.
- Society is not responsible for failed transactions due to bank/technical issues.
- Payments are processed through secure gateway; card details are not stored.
- Disputes must be handled with bank/payment gateway.
- All legal matters fall under local jurisdiction.
Refund Policy
- Refund applicable only for duplicate or failed transactions.
- Membership fees, service charges, and late fees are non-refundable.
- Refund request must be submitted within 7 days.
- Approved refunds are processed within 7–15 working days.
Cancellation Policy
- If you are not satisfied with our services, you may request cancellation.
- Contact: shribarahimaasociety@gmail.com
- Phone: 011-40545331
- Cancellation requests must be made 5–7 days before next billing cycle.
Chargeback Policy
Eligibility
- Unauthorised or fraudulent transactions
- Non-receipt of services
- Defective or incorrect services
- Duplicate transactions
Time Frame
- Chargeback must be requested within 30 to 120 days from transaction date.
Procedure
- Contact your bank to raise dispute.
- Bank investigates the claim.
- If valid, amount is refunded.
Documents Required
- Transaction details
- Proof (receipt, email, screenshot)
- Reason for dispute
Outcome
- Approved: Amount refunded.
- Rejected: Reason will be provided.
Acknowledgment
By making an online payment, I confirm that I have read and understood the refund and chargeback policy.